Bigzy

Support

Straight answers. Human help

Tell us what happened and we’ll help you find the next move. Every support request goes to a real person.

Direct support

Start with an email.

Share a clear description of the issue. Your email app will open with a Bigzy support request ready to start.

Email support

Contact support

If the button does not open your email app, write to us directly at:

scott@heyflora.ai

Before you send

The details that help us help you.

A little context helps the support team understand the issue and investigate it.

The task

What you were trying to do

Share the task or screen you were working on when the issue happened.

The result

What happened instead

Include the exact error message and the steps that led to it, if available.

The context

Where it happened

Tell us which device, browser, or app version you were using.

Account safety

Never include your password, verification codes, or payment details in a support email.

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